Information Technology Systems & Services

MCG is recognised for its excellence in IT consultancy services to medium and large businesses in the Middle East through the provision of high quality, cost effective and timely services and solutions to its customers. In the field of Internet and e-commerce based business initiatives and web based systems, the Group is able, through its global associates, to provide these services using technology as the key enabler.

MCG consultants and associates working in the key activities of business process change have demonstrated, in many projects, that whilst business processes make up the work architecture of the business, technological development increasingly provides the capacity to achieve the process change. The emergence of new world technologies, principally CRM, e-business and e-learning, has resulted in technology being recognized as strategic deployment mechanism in its own right, rather than simply a process automation tool.

Experience has shown that in order to effectively use information technology, firms need to:    

  • develop a robust IT strategy that fully supports and enables the business strategy.
  • define business needs and translate them into technology requirements.  
  • implement company wide systems providing a single database and a common operating platform.  
  • achieve the business benefits that e-business and e-learning provide.
  • utilise the common database in customer relationship management by merging market and corporate strategy with data provision.
  • turn individual knowledge into corporate knowledge fast and effectively, through a knowledge management approach and technology which allows easy and useful access.
  • integrate those elements in executive information systems which allow the strategic and operational performance of the company to be easily understood in real time from the desktop  

MCG staff, consultants and associates have in-depth knowledge and experience of their subjects. They are uniquely qualified in the following new IT processes and disciplines. In addition they can provide the necessary training and development to support them:  

  • Information Systems Management
  • Turnkey System Solutions
  • Business Process System Project Management
  • ERP Consultancy
  • Business Process Re-engineering
  • Workflow Management
  • Systems Integration
  • Web Technology
  • Web Design and Management
  • E- Commerce / E- Business / E- Procurement and E- Billing
  • E- Learning